hope this was autospell gone wrong

I was helping someone with a problem they were having with the website for their medical care and submitted feedback online, and I paste here the response “The her forms have been processed. I apologize for the incontinence this has caused.” I hope incontinence was an auto-correct mistake for a (poor) attempt to spell inconvenience, and that the person was not confusing the two terms. The medical care had nothing to do with bladder control.

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